ProSuite Administrator

Location: Frederick, MD

Department: Professional Services

Type: Temporary

Min. Experience: Experienced

ProSuite Administrator, DC-VA-MD (Metro Area)

Job Location: DC Metro Area

Type: Temporary, June - Sept, 40 hours, Mon-Fri

Number of Openings: 1

Start Date: Immediately

Clearance Required: None

The ProSuite Administrator for the Integration team is responsible for the upkeep, configuration and reliable operation of individual and multi-user computers for both internal and client users. The position requires someone who possess a positive, energetic attitude with a zeal for leaning new technologies and tackling unfamiliar issues. They will also be able to work independently and in a fast paced environment.

Primary Roles and Responsibilities:

  • Provide proactive network and infrastructure administration analysis and support for a variety of clients (small businesses, non-profits, government agencies) on client sites in the DC-VA-MD metro area.
  • Assist planning & deployment of small and mid-sized networks.
  • Consult with clients on network improvements.
  • Deliver on-site support and troubleshooting.
  • Provide Active Directory, backup implementation, firewall installation & configuration, security policy implementation, remote access, wireless.

Job Requirements and Qualifications:

  • Minimum 3-5 years’ experience providing technical support for desktop and server level operating systems and applications, and managing multiple clients.
  • Experience with installation, configuration and support of advanced network routing and troubleshooting, Microsoft Office Suite, Microsoft Operating Systems (desktop and server), Active Directory, Microsoft DNS, Microsoft Exchange Server and Microsoft SQL Server.
  • Microsoft Certified Professional (MCP).
  • Apple Certification a plus.
  • Knowledge of Linux a valuable asset.
  • Fluent English language skills with experience providing recommendations to clients.
  • Demonstrated ability to work independently and as part of a team.
  • Demonstrated ability to analyze problems and make decisions.
  • Versatility to adapt and research new ideas and methods.
  • Effective multi-tasking skills and ability to succeed in up-tempo work environments.
  • Own vehicle and clean driving record; office based in Frederick but must be willing to travel throughout DC, MD and VA as well.

This position is largely based on working independently at client sites; therefore, excellent interpersonal communication and time management skills are critical for customer satisfaction, as well as individual and the organization’s success.

About MainSpring

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.

Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

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Do you have 3-5 years experience providing technical support for desktop operating systems?*
Do you have 3-5 years experience providing technical support for server level operating systems and applications?*
Are you a Microsoft Certified Professional (MCP)?*
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Do you have experience with MS Office Suite?*
Do you have experience with MS Operating Systems (desktop and server)?*
Do you have experience with Active Directory?*
Do you have experience with MS DNS?*
Do you have experience with MS SQL Server*
Do you have Linux knowledge?*
Do you have Apple experience*
Are you willing to travel to clients sites within the DC, MD and VA metropolitan area?*